Customer service is a top priority at First Cash. We encourage you to contact us to let us know how we are doing.
Click on any of the departments (below) for more information.
Customer Service
Corporate Office
1600 West 7th Street
Fort Worth, Texas 76102
Phone: 1-800-572-3577
Please email
customerservice@firstcash.com
for any concerns or compliments.
Collections
First Cash Advance
Phone: 866-422-2749
collections@firstcash.com
Corporate
Corporate Office
1600 West 7th Street
Fort Worth, Texas 76102
Phone: (800) 223-8738
Acquisitions Opportunities
1600 West 7th Street
Fort Worth, Texas 76102
Phone: (800) 223-8738
acquisitions@firstcash.com
Career Opportunities
1600 West 7th Street
Fort Worth, Texas 76102
https://firstcash.com/careers
Real Estate
Christopher J. Lee
Vice President of Operations
Product & Market Development
1600 West 7th Street
Fort Worth, Texas 76102
Phone: (800) 223-8738
realestate@firstcash.com
Investor Relations
Investor Relations
1600 West 7th Street
Fort Worth, Texas 76102
Phone: (800) 223-8738
investorrelations@firstcash.com
Employment and Income Verifications
Employment and Income Verifications
Please visit www.cccverify.com
Customer Service (toll free) (855)-901-3099 available Monday through Friday; 8 am – 8 pm EST
Direct Fax 614-495-0225
Our verification partner CCC Verify provides all employment and income verifications. The information is available instantly, 24 hours a day, seven days per week. You will need to have a permissible purpose for dates of employment and clearance to access wage information. If you are not yet registered as a CCC Verify user, please visit www.cccverify.com and sign up. The process is simple and only takes a few moments. After you have created an account, you may visit the website as often as needed to obtain verification reports instantly. For certain government verifiers there is no fee for this service, and verifications requested through CCC Verify are fulfilled instantly. Requests from government verifiers made directly to FirstCash will be forwarded to CCC Verify and could take longer to complete.
